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Decide
An organization that makes better decisions
The problem
Decisions are made on evidence that is never kept, weighing alternatives that are never recorded, with confidence that is never stated. The decision survives; its reasoning does not, so it cannot be examined or improved.
Related concepts
- Evidence
- Judgment
- Confidence
- Decision Architecture
- Alternatives
Framework
Evidence
Alternatives
Judgment
Decision
Outcome
Memory
returns to EvidenceRelevant writing
Practical implications
- State confidence explicitly, so a decision can be revisited when the evidence changes.
- Record the alternatives considered and why they were rejected — the rejected paths are part of the reasoning.
- Make decisions inspectable: a conclusion no one can explain cannot be trusted or improved.