Coordination of work
Management
How organizations set direction and get things done.
A century of management theory studied how firms coordinate labor, capital, and information. Cognitive enterprise asks what changes when the organization itself can remember and reason, not just its managers.
What it contributes
Supplies the theory of coordination, incentives, and control that any reasoning system must operate within — and the failure modes it must overcome.
Foundational ideas
- The firm as information processor
- Coordination under bounded rationality.
- Routines & capabilities
- How organizations encode know-how.
- Decision rights
- Who is accountable for which judgments.
Open questions
- What becomes of middle management when memory and reasoning are shared infrastructure?
- How do routines evolve when the organization learns continuously?